Shipping policy
Shipping Policy for Phaondy.com
Processing Time
All orders placed through Phaondy.com are processed within 7-14 business days. Processing includes selecting the item, quality check, and packing for shipment. Please note that processing time is separate from shipping time and should be added to the total delivery time.
Shipping Time
After processing is completed, your order will be shipped to you within 3-6 business days. We appreciate your patience and are committed to delivering your order as quickly as possible.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur, and we will communicate with you if we expect any significant delays.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Phaondy.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Phaondy.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside [Insert your base country here]. However, we are looking to expand our horizons. Please check back with us soon.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please refer to our Return Policy for further instructions if you have concerns or issues with your order.
Contact Information
For any questions or concerns regarding our Shipping Policy, please contact us at hello@phaondy.com.